Evntly is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, marketplace, and related services.

Evntly connects people planning events with professionals and vendors such as DJs, photographers, videographers, venues, caterers, decorators, beauty professionals, transportation providers, and other event service providers.

By using Evntly, you agree to the practices described in this Privacy Policy.

1. Information we collect

1.1 Information you provide

We may collect information you provide directly when you create an account, submit a request, book a service, contact support, or use Evntly features.

This may include:

• Name
• Email address
• Phone number
• Account login information
• Event details, such as date, time, location, guest count, budget, and event type
• Service preferences and vendor requests
• Messages between clients and professionals
• Profile information for professionals, such as business name, service categories, descriptions, pricing, photos, availability, and service areas
• Payment-related information
• Reviews, ratings, and feedback
• Customer support messages

1.2 Information collected automatically

When you use Evntly, we may automatically collect basic usage and device information to help operate and improve the platform.

This may include:

• Device type
• Browser type
• IP address
• App version
• Operating system
• Pages viewed
• Features used
• Search activity
• Booking and request activity
• Error logs and crash reports
• General location information based on your device or IP address

1.3 Payment information

Evntly may use third-party payment processors to securely process payments. We do not store full credit card numbers or complete payment credentials on our own servers.

Payment processors may collect information needed to process transactions, prevent fraud, issue refunds, and comply with legal requirements.

1.4 Location information

We may collect general location information to help match clients with professionals in their area and show relevant event services.

If you allow location access on your device, Evntly may use that information to improve search results, service availability, and recommendations. You can manage location permissions through your browser or device settings.

2. How we use your information

We use your information to operate, improve, and personalize Evntly.

We may use your data to:

• Create and manage user accounts
• Connect clients with event professionals
• Process service requests and bookings
• Facilitate communication between clients and professionals
• Display professional profiles, services, pricing, availability, and reviews
• Process payments, refunds, and transaction records
• Provide customer support
• Send booking confirmations, reminders, updates, and important notices
• Improve search results and recommendations
• Personalize your experience on Evntly
• Monitor platform performance and reliability
• Prevent fraud, abuse, and unauthorized activity
• Enforce our Terms and Conditions
• Comply with legal, tax, regulatory, and safety obligations

We do not sell your personal information.

3. How we share your information

We only share information when needed to operate Evntly, complete transactions, provide services, or comply with legal obligations.

3.1 Sharing between clients and professionals

To help clients and professionals connect, we may share relevant event and profile information.

For example:

• A client’s event details may be shared with professionals they contact or request
• A professional’s profile, pricing, services, photos, and availability may be shown to clients
• Messages may be shared between clients and professionals during the booking process

3.2 Service providers

We may share information with trusted third-party providers that help us operate Evntly.

These may include providers for:

• Payment processing
• Hosting and cloud storage
• Email and SMS notifications
• Analytics
• Customer support
• Security and fraud prevention
• Marketing tools
• App performance monitoring

These providers may only use your information to perform services for Evntly.

3.3 Legal and safety reasons

We may disclose information when required or permitted by law, including to:

• Comply with legal requests or court orders
• Protect the rights, safety, and property of Evntly, users, professionals, or others
• Prevent fraud, abuse, or security issues
• Enforce our Terms and Conditions
• Respond to disputes, claims, or investigations

3.4 Business transfers

If Evntly is involved in a merger, acquisition, financing, sale of assets, or similar business transaction, user information may be transferred as part of that transaction.

4. Cookies and tracking technologies

Evntly may use cookies and similar technologies to improve your experience and understand how the platform is used.

Cookies may help us:

• Keep you signed in
• Remember preferences
• Improve website performance
• Analyze traffic and usage
• Personalize content
• Support marketing and advertising efforts

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

5. Communications

We may send you emails, text messages, push notifications, or in-app messages related to your account and activity on Evntly.

These may include:

• Account updates
• Booking confirmations
• Event reminders
• Vendor request updates
• Payment notifications
• Customer support messages
• Security alerts
• Marketing or promotional messages

You can opt out of marketing messages at any time. However, we may still send important transactional or account-related messages.

6. User-generated content

Evntly may allow users and professionals to upload or share content, such as:

• Photos
• Business descriptions
• Service listings
• Reviews
• Ratings
• Messages
• Event details
• Portfolio examples

Content you choose to make public, such as professional profiles, service listings, photos, and reviews, may be visible to other users.

Do not upload content you do not have permission to share.

7. Data retention

We keep your information for as long as needed to provide Evntly services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

We may retain some information even after account deletion when required for:

• Legal compliance
• Tax and accounting records
• Fraud prevention
• Dispute resolution
• Security purposes
• Backup and archive systems

8. Security

We use reasonable administrative, technical, and organizational safeguards to help protect your information.

However, no website, app, marketplace, or online service can guarantee complete security. You are responsible for keeping your account login information safe and notifying us if you believe your account has been accessed without permission.

9. Your privacy choices

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Request a copy of your information
• Manage cookies and tracking preferences

To make a privacy request, contact us using the information below.

10. Privacy rights for U.S. and Canadian users

Evntly may operate in the United States and Canada. Depending on your location, federal, state, provincial, territorial, or local privacy laws may provide additional privacy rights.

We will respond to eligible privacy requests as required by applicable law.

Evntly does not sell personal information. If our data practices change, we will update this Privacy Policy and provide any required notices or choices.

11. Children’s privacy

Evntly is not intended for children under the age of 13, or the minimum age required by applicable law in your location.

We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without proper consent, we will take steps to delete it.

12. Third-party links and services

Evntly may contain links to third-party websites, services, payment processors, social media platforms, or vendor websites.

We are not responsible for the privacy practices, content, or policies of third parties. You should review their privacy policies before providing information to them.

13. Professional and vendor information

Professionals who use Evntly may provide business-related information to create listings, receive requests, and manage bookings.

This may include:

• Business name
• Contact details
• Service categories
• Pricing
• Portfolio images
• Availability
• Service areas
• Business descriptions
• Reviews and ratings
• Booking history
• Payment and payout information

Some professional profile information may be publicly visible to clients using Evntly.

14. International users

If you access Evntly from outside the United States, your information may be processed in the United States, Canada, or other locations where our service providers operate.

By using Evntly, you understand that your information may be transferred to and processed in countries that may have different privacy laws than your location.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the effective date at the top of this page. If changes are significant, we may provide additional notice through the website, app, email, or other communication methods.

Your continued use of Evntly after updates means you accept the revised Privacy Policy.